What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    This form has exceeded its allocated quota error shown on our Facebook embedded form

    Asked by stspandp on March 16, 2016 at 01:17 PM

    Hello,

    We added a form to our Facebook page to sell dinner tickets earlier this week. It worked yesterday, but today it is not working. When I click on the link from the FB page, an error page comes up. I would be very happy if you could help me fix his issue. Thank you! ...https://form.jotform.com/50878658608169

    Form over quota

                                                  This form has exceeded its allocated quota.

     

    Page URL:
    Facebookpage....3rdAnnualNightattheRaces

    form over quota JotForm Facebook
  • Profile Image

    Answered by Ben on March 16, 2016 at 01:47 PM

    The reason why your form is over quota is because you have accepted 11 payments on your form and you are on a free plan.

    The free plan is however limited to 10 payments only, after which you would need to upgrade.

    As such you should now either upgrade or wait until the first of April when the submission counter is reset and your forms become available again.

    If you decide to upgrade you can do that over our pricing page here: https://www.jotform.com/pricing