This form has exceeded its allocated quota error shown on our Facebook embedded form

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    stspandp
    Asked on March 16, 2016 at 01:17 PM

    Hello,

    We added a form to our Facebook page to sell dinner tickets earlier this week. It worked yesterday, but today it is not working. When I click on the link from the FB page, an error page comes up. I would be very happy if you could help me fix his issue. Thank you! ...https://form.jotform.com/50878658608169

    Form over quota

                                                  This form has exceeded its allocated quota.

     

  • Profile Image
    Ben
    Answered on March 16, 2016 at 01:47 PM

    The reason why your form is over quota is because you have accepted 11 payments on your form and you are on a free plan.

    The free plan is however limited to 10 payments only, after which you would need to upgrade.

    As such you should now either upgrade or wait until the first of April when the submission counter is reset and your forms become available again.

    If you decide to upgrade you can do that over our pricing page here: https://www.jotform.com/pricing