Form changes not Saved when in Preview

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    BettyArnold
    Asked on March 16, 2016 at 03:15 PM
    I am making edits on the cloned form, then hit save and when I preview it the changes are not there?
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    jonathan
    Answered on March 16, 2016 at 03:24 PM

    This problem usually happen when there are mutliple instance of the Form Builder opened on the same browser.

    Please try this procedure and check if it resolve the issue:

    #1 Log out of JotForm.

    #2 Close all open browsers

    #3 Open browser and login to JotForm at https://www.jotform.com/login

    #4 In your Form Builder open your cloned form you want to Edit.

    #5 Edit and Saved the form.

    #6 Preview the form and check if changes are now properly saved.

    Let us know if issue still persist.

    Thanks.