What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving e-mails

    Asked by Dooreng on March 16, 2016 at 04:21 PM

    We are not receiving our submission e-mails again when someone fills out our form. 

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    Answered by Huberson on March 16, 2016 at 05:13 PM

    It seems that your email address was in bounce list - you should be able to receive email from now as it has been removed.

    To save time when this type of problem occur in the future you can check email bouncing from your account and fix it - How-to-remove-your-email-address-from-bounce-list


    Do not hesitate to contact us if help is needed.