Submission: commas in the text (added in a Check Box) start a new line.

  • renewalministries
    Asked on March 16, 2016 at 5:20 PM

    I have a large block of text that I'm asking users to agree to in a checkbox. When I review my form submissions, all the commas in the text start a new line for some reason. When I look at the source of the submission text, it looks like it's making them li tags.

    For example, this block of text:

     To the fullest extent permissible by law, I hereby release, waive, discharge and covenant not to sue Renewal Ministries, its Board of Directors, officers, employees, volunteer leaders and agents (hereafter known as Renewal Ministries) from liability from any and all claims including the negligence of Renewal Ministries resulting in personal injury, accidents or illnesses (including death) and property loss arising from, but not limited to participation in this Mission Trip.

    shows up as this when I review the submissions:

    To the fullest extent permissible by law
     I hereby release
     waive
     discharge and covenant not to sue Renewal Ministries
     its Board of Directors
     officers
     employees
     volunteer leaders and agents (hereafter known as Renewal Ministries) from liability from any and all claims including the negligence of Renewal Ministries resulting in personal injury
     accidents or illnesses (including death) and property loss arising from
     but not limited to participation in this Mission Trip.

     

    I have also tried escaping the commas with \, and using HTML entity (,) instead of a comma, neither approch had any effect.

    Page URL: http://www.renewalministries.net/?module=Page&sID=mission-application
  • David JotForm Support Manager
    Replied on March 16, 2016 at 9:44 PM

    The Check Box fields is not intended for terms purposes. I would recommend you to use any of our widgets: 

    http://widgets.jotform.com/widget/terms__conditions 

    http://widgets.jotform.com/widget/short_scrollable_terms 

    I ran some test, and it seems like the Check Box supports a few lines with commas.

    Submission: commas in the text (added in a Check Box) start a new line Screenshot 30

    But it doesn't when adding  long paragraphs.

    Submission: commas in the text (added in a Check Box) start a new line Screenshot 41

    I have escalated this to our second level, to see if there is something that can be done about this. You will be updated via this thread about any progress on this request.

  • renewalministries
    Replied on March 23, 2016 at 12:53 PM

    Thank you for your response! I tried this method and it seemed to work. The only issue is that when I review the form submissions, it doesn't show the terms that were agreed to, it just says "ACCEPTED".  We would like to have a record of the terms that were agreed to tied directly to the form. Is there a way to do this?
  • David JotForm Support Manager
    Replied on March 23, 2016 at 1:03 PM

    This new question will be addressed in a separate thread here: https://www.jotform.com/answers/801084 

  • NeilVicente
    Replied on June 20, 2016 at 5:38 AM

    @renewalministries

    This issue has been fixed. 

    Best regards,