Form Over Quota

  • Profile Image
    UNSWEngineering
    Asked on February 26, 2012 at 06:12 PM

    Hi,  Could you please help me with the foloowing error message that some of my guests are getting when they try to click on the link to register for my event.

    "Form over quota: This form has exceeded it allocated quota."

     

    What does this mean?

     

    Thanks,

    Effy

  • Profile Image
    idarktech
    Answered on February 26, 2012 at 07:16 PM

    Hi Effy,

    You've already surpassed the monthly limit for SSL submissions. Free accounts are only allowed 10 SSL submissions a month, and you already had used 46 SSL submissions. This is the reason why you got that error message on your forms: http://www.jotform.com/pricing/

    Don't you worry as all your forms will be re-enabled back on March 01, 2012, which is the monthly reset day for submissions. But if you don't like to wait, you can upgrade your account to one of our paid plans anytime you wish.

    Hope this clarifies the issue. Thank you so much for asking, have a great day!

  • Profile Image
    UNSWEngineering
    Answered on February 26, 2012 at 07:21 PM

    Thanks for the response.  I actually upgraded to our yearly subscription on 14 Feb 2012.  My order referance for this was 44056433.  I really need to get this sorted today.  Do you mind checking my payment.  I have received confirmtaion of it.

     

    Thanks,

    Effy

  • Profile Image
    idarktech
    Answered on February 26, 2012 at 07:29 PM

    Hi Effy,

    My apology for not checking it. Your account should be fine now. Thank you so much for your subscription. Have a blessed day!

    Cheers!