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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what happens if i exceed 10 payments?

    Asked by valleyofthemoon on March 16, 2016 at 08:18 PM
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    JotForm Support

    Answered by Chriistian on March 16, 2016 at 10:19 PM

    If you exceed 10 payments, your forms will be temporarily disabled. You will have to wait for the first day of the next month for the payment counter to reset to 0. Once the counter is back to 0, then your forms will be enabled again and you can receive the next 10 payments for that month.

    To receive more payments per month, I would suggest you upgrade your account to one of our subscription plans. You can check out the plans by following this link: https://www.jotform.com/pricing.

    Do let us know if you need further assistance.
    Regards.