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  • Profile Image

    I am getting "Incomplete Values" error when trying to submit a form.

    Asked by hugs4kids on March 16, 2016 at 09:02 PM

    Hi,

     

    I have set up a form on my website but when i enter all fields and hit submit, I get the following error message and am not sure why.

    Cheers.

    Incomplete Values
    There are incomplete fields in your submission: is requiredPlease go back and fix the problem(s)

      

    Page URL:
    http://www.hugsforkids.com.au/pages/whats-on

    Getting a getting an error problem message div all
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 16, 2016 at 10:42 PM

    Hello hugs4kids,

    I did check your webpage where you have embedded your form and found that you have used yoru form's full source code. Have you made any changes to your form recently?

    I would suggest you to please grab your forms iFrame embed code and use it to embed your form in your webpage. That should solve your problem. The following guide should help you how to grab your form's iFrame embed code:  http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by hugs4kids on March 17, 2016 at 10:21 PM

    Hi Ashwin,

    I have tried that but unfortunately, there are too many issues with the style that cannot be controlled. If you look at the page again, I have got both the iframe and my version up at the moment and you can see the difference - one fits my corporate style guide and one doesn't.

    I have only made style changes to the html so not sure why my version doesn't work.

     

    Cheers,

    Adam

  • Profile Image

    Answered by hugs4kids on March 17, 2016 at 10:46 PM
    Hi Ashwin,
    I have tried that but unfortunately, there are too many issues with the
    style that cannot be controlled. If you look at the page again, I have got
    both the iframe and my version up at the moment and you can see the
    difference - one fits my corporate style guide and one doesn't.
    I have only made style changes to the html so not sure why my version
    doesn't work.
    Cheers,
    Adam
    Regards,
    Adam Milikins
    *Director*
    1683 Burwood Highway, Belgrave, VIC, 3160
    *+61 3 9754 1122 | **+61 413 563 271*
    www.hugsforkids.com.au


    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 18, 2016 at 12:12 AM

    I cloned your form to check for any issues with the required fields. I noticed that the Mobile Responsive Widget was set to Required. This might be the reason why you get "Incomplete Values" when you submit the form. To fix the issue, I suggest you turn off the Required option of the Mobile Responsive Widget.

    Do let us know if you need further assistance.
    Regards.