What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The limit responses in form resets every month or continues counting until reaching the limit?

    Asked by uaucomunicacao on March 16, 2016 at 10:23 PM
    O limite de respostas no formulário zera a cada mês ou continua contando até alcançar o limite?
    limits submission limits monthly reset
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    JotForm Support

    Answered by jonathan on March 16, 2016 at 10:29 PM

    The Submission Limits counter resets on the 1st day of each Month.

    Please take note that it is only the counter that gets reset. It does not mean it removes the submission data of the forms. The submission data will remain stored on your forms. The submission data will only be lost if you delete them.

    This is from the JotForm FAQ page

    What are the limits on free accounts (Is this per account or per form?)

     Free accounts have access to every feature paid accounts have and can create unlimited forms with unlimited fields with no cost. The only limits on Free accounts are the number of submissions that can be received, the number of times a form can be viewed and the total amount of files stored.

     Free accounts can receive up to 100 regular/SSL submissions, 10 payments, 1,000 form views and store up to 100MB of file uploads. The limits imposed are monthly limits with the exception of file storage. File storage is a current total and can be reduced by deleting submissions that have files attached. More information regarding account limits for all subscription levels can be found at our Pricing Page.

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    Hope this help. Let us know if you need more assistance.