What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to use links to anchor tags on my form?

    Asked by miguelben on March 16, 2016 at 10:45 PM
    I tried your system Kade, and it worked fine when I opened the form directly on the browser, but when I embed it into a page, it didn't work. Is there any way around this?
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    JotForm Support

    Answered by Chriistian on March 16, 2016 at 10:50 PM

    Can you please provide us with the URL of your website so we can further investigate the issue? In the meantime, I would suggest you embed the form to your page using the iFrame embed code to see if that fixes the issue. Here's how: Getting the Form iFrame Code.

    Do let us know how it goes.
    Regards.

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    Answered by miguelben on March 21, 2016 at 06:15 PM

    Hi, I tried embedding using IFrame embed code as suggested, but it still doesn't work. On my site: http://www.holaspanishcentre.com/temp/1.html clicking on link "fees" should take you down the page to the fee section. If you open the form directly on

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    JotForm Support

    Answered by Kevin_G on March 21, 2016 at 06:40 PM

    I have cloned your form and embedded it, using the iFrame method the links do not work, but when I embedded the form using the default embed method the links work. 

    iFrame method.

    Javascript(default) method.

    Try embedding your form once again using the default embed method: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Once you did it let us know here, we will take a look on your website. 

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    Answered by miguelben on March 21, 2016 at 07:03 PM

    Ok, I embedded it using the default method and still no luck!

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    JotForm Support

    Answered by Mike on March 21, 2016 at 07:40 PM

    It appears to be working right in Google Chrome, Safari, Internet Explorer and Opera.

    Unfortunately, Firefox does not support anchor links within iFrames (we automatically generate the iFrame even if you use a default embed code). You can find more information on this subject on the next Stack Overflow thread.

    Jump Link Inside an iFrame

    You may consider using a form source code embedding method if you need the anchors support in Firefox.

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    Answered by miguelben on March 21, 2016 at 07:53 PM

    Ok, thanks and how can I use a form source embedding method?

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    JotForm Support

    Answered by Kevin_G on March 21, 2016 at 08:00 PM

    This guide will help you to get the source code of your form: http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form