How to use links to anchor tags on my form?

  • miguelben
    Asked on March 16, 2016 at 10:45 PM
    I tried your system Kade, and it worked fine when I opened the form directly on the browser, but when I embed it into a page, it didn't work. Is there any way around this?
  • Chriistian Jotform Support
    Replied on March 16, 2016 at 10:50 PM

    Can you please provide us with the URL of your website so we can further investigate the issue? In the meantime, I would suggest you embed the form to your page using the iFrame embed code to see if that fixes the issue. Here's how: Getting the Form iFrame Code.

    Do let us know how it goes.
    Regards.

  • miguelben
    Replied on March 21, 2016 at 6:15 PM

    Hi, I tried embedding using IFrame embed code as suggested, but it still doesn't work. On my site: http://www.holaspanishcentre.com/temp/1.html clicking on link "fees" should take you down the page to the fee section. If you open the form directly on

  • Kevin Support Team Lead
    Replied on March 21, 2016 at 6:40 PM

    I have cloned your form and embedded it, using the iFrame method the links do not work, but when I embedded the form using the default embed method the links work. 

    iFrame method.

    Javascript(default) method.

    Try embedding your form once again using the default embed method: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Once you did it let us know here, we will take a look on your website. 

  • miguelben
    Replied on March 21, 2016 at 7:03 PM

    Ok, I embedded it using the default method and still no luck!

  • Mike
    Replied on March 21, 2016 at 7:40 PM

    It appears to be working right in Google Chrome, Safari, Internet Explorer and Opera.

    Unfortunately, Firefox does not support anchor links within iFrames (we automatically generate the iFrame even if you use a default embed code). You can find more information on this subject on the next Stack Overflow thread.

    Jump Link Inside an iFrame

    You may consider using a form source code embedding method if you need the anchors support in Firefox.

  • miguelben
    Replied on March 21, 2016 at 7:53 PM

    Ok, thanks and how can I use a form source embedding method?

  • Kevin Support Team Lead
    Replied on March 21, 2016 at 8:00 PM

    This guide will help you to get the source code of your form: http://www.jotform.com/help/104-How-to-get-the-Full-Source-Code-of-your-Form