What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My jotform account has been suspended.

    Asked by Adil Malik on February 26, 2012 at 09:52 PM

    I have sent an email already through you interlogy website but I want to ensure that this gets to the right decision makers.

    my user name is adilmalik

    It says my account was suspected of being used for phishing. This is not correct, I am a web developer and have received phone calls tonight asking why the forms are not on my clients site any longer.

    I have re-read your terms and conditions and am 100% confident that NONE of my forms are in voilation of your terms of service. 

    Kindly re-activate my account 

    JotForm My Forms email name
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    Answered by redkeymedia on February 26, 2012 at 09:54 PM
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    JotForm Support

    Answered by mliz on February 26, 2012 at 10:02 PM

    @Adil Malik

    Sorry about that, your account has now been re activated. The forms should be working fine.

    Thanks!

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    Answered by adilmalik on February 26, 2012 at 10:04 PM

    Thank you. Its working now.

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    Answered by hichamov on August 22, 2012 at 10:47 PM

    fuck you

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    JotForm Support

    Answered by liyam on August 22, 2012 at 11:07 PM

    Thank you for your comment hichamov.  Upon checking your account, it is unfortunate to know that you have the intention of phishing and thus, we cannot reactivate your account.

    If you believe that this is a mistake then please do explain properly why you have forms that try to collect access information from facebook and gamezer.

    Thank you.