What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to cancel my account

    Asked by spicedjustright on March 17, 2016 at 01:16 AM

    I did not resign for this. Please refund my $90. I can be reached at 314-265-8371.

    Claudia Davis

    my account cancel my account
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 17, 2016 at 02:52 AM

    Hello Claudia,

    I did check your account and found that your subscription #INT150208-7624-85463S is already cancelled and refund is also processed. Please allow 3-7 days for the amount to reflect in your account.

    Please be noted that your account is now downgraded to free plan.

    Thank you!