Why my form is disabled?

  • musbethareket
    Asked on March 17, 2016 at 3:54 AM

    Hello, my forms are not disabled but when I want to see the forms it says this form is disabled. I need your urgent help please. Actually it is not disabled. 

  • Nik_C
    Replied on March 17, 2016 at 5:56 AM

    We apologize for any inconvenience this has caused you. 

    Your form has been disabled because it was in a different language. I activated it again. 

    The form you have created was detected as a phishing form by our Phishing Detector.

    The Phishing detector is used to suspend forms that try to collect the user login credentials, credit card information, social security numbers, etc. We get thousands of forms of this type created every day so we need to have a tool that will suspend those forms automatically. 

    Your form has most likely been suspended because our Phishing detector was not updated to support Arabic, French, and similar languages. 

    To avoid future automatic suspension please add the language you want to use to your form either as a default language or as an option. I would suggest you to make your form in English and then use the Language translator to translate your form to the language you want.

    Please take a look at this guide on how to add languages to your forms and set it as default language:

    Why my form is disabled? Image 1 Screenshot 40

    When you finish you should see  a small icon in the upper right corner of your form with a small flag.

    Why my form is disabled? Image 2 Screenshot 51

     This is the indicator of the current language on the form. You can change the language of form by clicking on the flag. 

    Why my form is disabled? Image 3 Screenshot 62

    For more information on creating multilingual forms please read this guide.