SSL error on jotform link / SSL seal not displaying

  • Profile Image
    chartcapture
    Asked on February 26, 2012 at 11:00 PM

    I just created a new form and the secure URL is coming up with an SSL error. I am using the following URL:

    https://secure.jotform.com/form/20322642368

    Also, I have the SSL seal image on the 1st and last page of my form. It is not showing up.

    Please advise - Thanks! Sharon

  • Profile Image
    chartcapture
    Answered on February 26, 2012 at 11:18 PM

    After reading a few more posts I discovered that you have replaced Global SSL with Rapid SSL. I followed the instructions to download that site seal and have added it to my form.

    I am still experiencing my SSL error problem and need that fixed since this form has secure payment info in it.

    Thanks! Sharon

  • Profile Image
    Mike_T
    Answered on February 27, 2012 at 05:00 PM

    Hello Sharon,

    Thank you for contacting us.

    Mentioned warning was related to non-ssl images on your form. I have replaced them with the httpS links, and it is working fine now. You may need to clear your borwser cache to see updated version.

    Please feel free to contact us if you need any further assistance.