Customize PDF tool: Unable to insert newly added form fields or previously removed field in the PDF layout

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    Asked on March 17, 2016 at 09:01 AM

    Hi Guys,


    I have customized my pdf document that is generated by using your PDF Design tool.  I adjusted size and positions of the fields just the way I want the pdf document to be generated.  However, I now have to add a new field to my form that my staff wants to show up on the pdf document.

    My question is.  Is there a way to add this field to the PDF Design tool without Reset the entire document.  It took a long time to make the document the way I want it and I just don't want to go through and redesign the whole document every time i need to add a new field.

    Thanks for any help.

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    Answered on March 17, 2016 at 10:59 AM

    Unfortunately, it seems like the "PDF Design" tool is missing that function. It should allow you to add deleted fields in the layout or insert newly added fields.

    I tried it in my end, and was able to replicate the missing function. Let me forward it to our developers as a feature request. However, I won't be able to guarantee that this will be implemented anytime soon. But rest assure that we'll inform you as soon as we hear any news.

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    Answered on October 01, 2016 at 10:08 PM


    This has now been implemented.  You can now add fields to the customized PDF. This will allow you to add new fields to the already customized pdf.

    Please let us know if you have any issues.