What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Customize PDF tool: Unable to insert newly added form fields or previously removed field in the PDF layout

    Asked by chrisjsills on March 17, 2016 at 09:01 AM

    Hi Guys,

     

    I have customized my pdf document that is generated by using your PDF Design tool.  I adjusted size and positions of the fields just the way I want the pdf document to be generated.  However, I now have to add a new field to my form that my staff wants to show up on the pdf document.

    My question is.  Is there a way to add this field to the PDF Design tool without Reset the entire document.  It took a long time to make the document the way I want it and I just don't want to go through and redesign the whole document every time i need to add a new field.

    Thanks for any help.

    Screenshot
    new form tool adding pdf design
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    JotForm Support

    Answered by Charlie on March 17, 2016 at 10:59 AM

    Unfortunately, it seems like the "PDF Design" tool is missing that function. It should allow you to add deleted fields in the layout or insert newly added fields.

    I tried it in my end, and was able to replicate the missing function. Let me forward it to our developers as a feature request. However, I won't be able to guarantee that this will be implemented anytime soon. But rest assure that we'll inform you as soon as we hear any news.

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    JotForm Support

    Answered by NicholasWestley on October 01, 2016 at 10:08 PM

    Hi,

    This has now been implemented.  You can now add fields to the customized PDF. This will allow you to add new fields to the already customized pdf.

    Please let us know if you have any issues.

    Regards,

    Nicholas