What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
submissions won't downloadAsked by careymanz on March 17, 2016 at 10:48 AM
I'm trying to download submissions, but it's not working. I get the usual message saying that the download is complete, but it really isn't. It starts to download, but when I click on the file in my download folder, it says that it "Can't resume the download."
Our apologies for the inconveniences caused.
As of testing it here with your form "Alvernia Faculty Scholarship Submission " it is working fine.
Are you trying to download the Excel submissions data of your form? If yes, I suggest to please try it again.
You can also download it by generating an excel report. Guide: https://www.jotform.com/help/101-Generate-Excel-Report
Please let us know if none of these helps.
No, it still isn't. https://form.jotform.com/60664801118957This is the message when I try to click on the download:
It may be due to your forms title, it is incredibly long and looks to be causing issues naming the file:
SCENARIO PLANNING ASSESSMENT TOOL Please provide what you think are key strengths and weaknesses for each scenario, then rank each and its related factors based on level of interest in pursuing and degree of challenge to implement, with 5 being strong int
When I renamed my test copy of your form to some thing a short, I was then able to export the submissions without issue.