What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm really struggling to enable my frames. I keep getting the message "Form not found. This form is disabled"

    Asked by brooksidetheatre on March 17, 2016 at 11:15 AM
    Page URL:
    http://jaisepple.com/specialoffers.htm

    message form is disabled keep Getting
  • Profile Image
    JotForm Support

    Answered by david on March 17, 2016 at 11:46 AM

    Your account was suspended by our automatic phishing detector.  We do not allow for the collection of usernames and/or passwords through forms.  I removed the username and password fields form your forms and activated them.  You should be able to use them once again. 

    Please refrain from asking for such data in future forms as it will result in your account being suspended again.