Cannot see the Advanced Settings tab anywhere of email notifications

  • horren
    Asked on March 17, 2016 at 11:23 AM
    Another question, I don't see the Advanced Settings tab anywhere, and it looks that I still see the old interface of Jotform. See the screenshot.
  • Kevin Support Team Lead
    Replied on March 17, 2016 at 11:57 AM

    Unfortunately, your screenshot did not reach this thread, please follow this guide to upload it on this posthttps://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    However, the advanced settings are where you define if the PDF file is attached or you set a sender email, this how it looks on the new wizard. 

    Cannot see the Advanced Settings tab anywhere of email notifications Image 1 Screenshot 30

    The same settings are on the old wizard. 

    Cannot see the Advanced Settings tab anywhere of email notifications Image 2 Screenshot 41

    If you do not see this options, please share us the link to your form, we will take a look on it. 

  • horren
    Replied on March 18, 2016 at 3:44 AM

    My wizard still looks like the old wizard (hopefully this will be updated soon?). I was looking for the place where to set the SMTP details. JotForm staff told me that I should look for the advanced settings. I do see the advanced settings on your screenshot of the new wizard but not on your screenshot of the old wizard.

  • Chriistian Jotform Support
    Replied on March 18, 2016 at 3:55 AM

    The new wizard will be available to all users soon. To setup the SMTP details on the old wizard, go to your Reply and Recipient Settings on your email notifications and select "Add a Sender Email" in the Sender Email dropdown.

    Cannot see the Advanced Settings tab anywhere of email notifications Image 1 Screenshot 30

    A popup will open where you can setup the SMTP details.

    Cannot see the Advanced Settings tab anywhere of email notifications Image 2 Screenshot 41

    If you need further assistance, do let us know.
    Regards.

  • horren
    Replied on March 18, 2016 at 3:58 AM

    Thanks.

  • mert JotForm UI Developer
    Replied on March 18, 2016 at 4:15 AM

    On behalf of my colleagues, you are kindly welcome. In addition, the new wizard for "Emails" is opened for 50% of our users right now, that's why you can't access it. However, if you want to try it, you can add "&test" parameter to your form edit URL and it will redirect you to our new wizard. Then, you can try Kevin's methods on previous posts, if you want.

    Please, see the example URL from the below:

    https://www.jotform.com//?formID=60552980475361&test

     

    If you need any extra assistance, please do let us know.

    Regards.