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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot see the Advanced Settings tab anywhere of email notifications

    Asked by horren on March 17, 2016 at 11:23 AM
    Another question, I don't see the Advanced Settings tab anywhere, and it looks that I still see the old interface of Jotform. See the screenshot.
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    JotForm Support

    Answered by Kevin_G on March 17, 2016 at 11:57 AM

    Unfortunately, your screenshot did not reach this thread, please follow this guide to upload it on this posthttps://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    However, the advanced settings are where you define if the PDF file is attached or you set a sender email, this how it looks on the new wizard. 

    The same settings are on the old wizard. 

    If you do not see this options, please share us the link to your form, we will take a look on it. 

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    Answered by horren on March 18, 2016 at 03:44 AM

    My wizard still looks like the old wizard (hopefully this will be updated soon?). I was looking for the place where to set the SMTP details. JotForm staff told me that I should look for the advanced settings. I do see the advanced settings on your screenshot of the new wizard but not on your screenshot of the old wizard.

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    JotForm Support

    Answered by Chriistian on March 18, 2016 at 03:55 AM

    The new wizard will be available to all users soon. To setup the SMTP details on the old wizard, go to your Reply and Recipient Settings on your email notifications and select "Add a Sender Email" in the Sender Email dropdown.

    A popup will open where you can setup the SMTP details.

    If you need further assistance, do let us know.

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    Answered by horren on March 18, 2016 at 03:58 AM


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    JotForm Developer

    Answered by mert on March 18, 2016 at 04:15 AM

    On behalf of my colleagues, you are kindly welcome. In addition, the new wizard for "Emails" is opened for 50% of our users right now, that's why you can't access it. However, if you want to try it, you can add "&test" parameter to your form edit URL and it will redirect you to our new wizard. Then, you can try Kevin's methods on previous posts, if you want.

    Please, see the example URL from the below:



    If you need any extra assistance, please do let us know.