What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Inserted Photo into Form Tool Text and Inserted Link into Photo

    Asked by rbroadfo on March 17, 2016 at 04:59 PM

    Hello. I inserted a Photo into Form Tool Text and Inserted Link into Photo. It works fine on a desktop but requires the user to press and hold the photo to connect with the link. 

    Any suggestions appreciated.

     

    Ryan

    Page URL:
    http://www.bigsmilescompany.com/p-under-40-total.html

    tool and hello a
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    JotForm Support

    Answered by BDAVID on March 17, 2016 at 05:33 PM

    I just tested your form, and you have to do only a click to open the new window:

    I don't need to press and hold it for it to pop up. Is there any specific browser you are using? Let us know, so we can further test.

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    Answered by rbroadfo on March 17, 2016 at 08:14 PM

    Thank you for the response. 

    As I mentioned, the link works fine on a desktop but not on mobile. On mobile it requires a press and hold. 

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    Answered by rbroadfo on March 17, 2016 at 08:17 PM

    Correction, I just tried it on my mobile Chrome browser and it works fine. It's the Safari browser on my mobile that requires a press and hold. 

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    JotForm Support

    Answered by BDAVID on March 17, 2016 at 08:27 PM

    That is something related to Safari, not a problem on JotForm's end. Basically you need to tap and hold to open the hyperlinks with Safari: http://www.tekrevue.com/tip/open-links-background-ios-8-safari/ 

    If you need anything else, please open a new thread, we will be glad to assist you.