Inserted Photo into Form Tool Text and Inserted Link into Photo

  • rbroadfo
    Asked on March 17, 2016 at 4:59 PM

    Hello. I inserted a Photo into Form Tool Text and Inserted Link into Photo. It works fine on a desktop but requires the user to press and hold the photo to connect with the link. 

    Any suggestions appreciated.

     

    Ryan

  • David JotForm Support Manager
    Replied on March 17, 2016 at 5:33 PM

    I just tested your form, and you have to do only a click to open the new window:

    Inserted Photo into Form Tool Text and Inserted Link into Photo Image 1 Screenshot 20

    I don't need to press and hold it for it to pop up. Is there any specific browser you are using? Let us know, so we can further test.

  • rbroadfo
    Replied on March 17, 2016 at 8:14 PM

    Thank you for the response. 

    As I mentioned, the link works fine on a desktop but not on mobile. On mobile it requires a press and hold. 

  • rbroadfo
    Replied on March 17, 2016 at 8:17 PM

    Correction, I just tried it on my mobile Chrome browser and it works fine. It's the Safari browser on my mobile that requires a press and hold. 

  • David JotForm Support Manager
    Replied on March 17, 2016 at 8:27 PM

    That is something related to Safari, not a problem on JotForm's end. Basically you need to tap and hold to open the hyperlinks with Safari: http://www.tekrevue.com/tip/open-links-background-ios-8-safari/ 

    If you need anything else, please open a new thread, we will be glad to assist you.