form not found when linked to facebook app

  • Profile Image
    xqia
    Asked on February 27, 2012 at 08:38 AM

    hey, 

    I've just created a form and followed the instructions to apply the form in Facebook app, i can view the url on browser but when displaying on Facebok canvas it comes up "form not found" "has been deleted by owner"

    i've used the same methods before with another form and it worked fine.

    Please advise further instructions

    cheers

    xin

    http://form.jotform.co/form/20573030907851

    https://form.jotform.co/form/20573030907851 

  • Profile Image
    idarktech
    Answered on February 27, 2012 at 05:42 PM

    Hi Xin,

    This issue has already been submitted to our developers. While waiting for the solution, you could try to add your form to facebook using this method:

    http://www.jotform.com/help/125-Adding-Forms-to-Facebook-Static-HTML-App-Method-

    Hope this helps. If you need any further assistance, please let us know. Thank you so much!