How to change the "Reply-to" email address?

  • delnull
    Asked on March 17, 2016 at 6:35 PM

    If that makes sense....

    our form, sicboy order form... the one with over 2000 submissions is the problem. When a customer fills out the form, submits it, then he gets an email with a copy of the form he filled out. If he then relies to it, it goes to the email address delnull@yahoo.com. This is wrong. It Should go to our main email address, sicboyind@gmail.com.

    I can find nowhere in out account where this delnull address is set up.

    Can you please help

    Cheers!

    MIke

  • Kevin Support Team Lead
    Replied on March 17, 2016 at 6:52 PM

    This is because that email address is on the "Reply-to" settings in the email autoresponder, you should replace that email address with the one where you want to receive your submitter to reply.

    How to change the Reply to email address?  Image 1 Screenshot 20

    Hope this helps.