What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not updating after save

    Asked by RichBitch on March 17, 2016 at 08:06 PM

    Hi my form is not updating after I save it.


    When I preview or publish, the changes don't show.   Preview form is different from form I have made.


    Any ideas, thanks

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 17, 2016 at 08:58 PM

    What is not being reflected? I just checked your form in both, edit and preview mode:

    They are the same. Try clearing browsers and forms cache: https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache


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    Answered by RichBitch on March 18, 2016 at 07:37 AM

    Thanks, it seems to have sorted itself.

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    JotForm Developer

    Answered by mert on March 18, 2016 at 09:15 AM

    In the name of my colleague, you are most welcome. I assume that it was a temporary issue or it occurred because of your browser caches. If it happen again, please do let us know.