What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Headers show on submission but not on PDF

    Asked by DiamondEyeMS on March 17, 2016 at 08:19 PM

    Here is my form https://form.jotform.com/60406038491149.  When I go to the submission the headers show up.  But when I click "Get PDF" and download the PDF, the headers are missing.  I have already clicked the gear icon and checked "Show headers and texts".

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 17, 2016 at 09:04 PM

    You need to enable the "Show Headers and Text" option: https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    Please open a new thread if you need anything else, we will be glad to assist you.