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  • Profile Image

    Notifiers are being updated and saved, yet the header states other recipients

    Asked by officeytgk on March 17, 2016 at 08:20 PM

    PLease help:

    We have the trial day booking forms ,(link is listed below)

    and other booking forms, which I have changed the email notifiers, yet the header says other (ex employees) are still receiving and I have who staff should be receiving, as listed below, who are not receiving

    I want this form to be received by

    marisa@lifeskillsgroup.com.au

    emma@lifeskillsgroup.com.au

    jaala@lifeskillsgroup.com.au

     

    Tracey@lifeskillsgroup.com.au has left the company - I need to remove her on the header

    Also, does "Nikki@lifeskillsgroup.com.au" automatically receive them?

    Page URL:
    http://www.jotform.co/officeytgk/trial_day_booking_form

    Screenshot
    Updated saved and notifiers
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 17, 2016 at 09:10 PM

    I checked our form and found that you have more than one email notifier. 

    Some of them have the email addresses that you are reporting, I think you should delete the email notifiers and add only one with the correct email notifications, so you will remove all those not desired email notifications. 

    This guide will help you to remove the notifications: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

    This one will help you to add the notification again: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope this helps.