Notification and Confirmation Email

  • ConcordiaLutheranCollege
    Asked on March 17, 2016 at 10:12 PM

    Hi 

     

    We appear to have an issue with our Notification and Confirmation email. This has been fine until today. Can you advise if there is an issue with Jotform at this time? No emails are being generated but the information is hitting our form.

     

    Kind regards

    Paulette

  • Chriistian Jotform Support
    Replied on March 17, 2016 at 11:33 PM

    I checked our mail logs and the notification emails seem to have been sent successfully to your email address. 

    Notification and Confirmation Email Image 1 Screenshot 20

    Please check your spam box to see if the notification was sent there and make sure that noreply@jotform.com is in your trusted senders list.

    If the issue persists, do let us know.
    Regards.