What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I getting an email saying my account is almost full when I upgraded my plan in Feburary?

    Asked by boiseultimatescene on March 17, 2016 at 11:20 PM
    my account upgraded I upgraded email
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    JotForm Support

    Answered by Chriistian on March 18, 2016 at 12:29 AM

    I checked your account and I can see that you are subscribed to the Bronze yearly plan. I also checked our mail logs and I did see that an email was sent to you regarding the "10 payments per month for Free accounts". This email might just be a temporary glitch in the system. You are subscribed to Bronze so you do not need to worry about your account being full. No further action is needed.

    Apologies for the inconvenience.
    Regards.