What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "The connection has been reset" Warning While Adding the Widgets

    Asked by colemaddox on March 18, 2016 at 08:17 AM

    While attempting to use some of the widgets, I am receiving, "The connection has been reset" and the widget does not load.  This is happening with the mobile response widget and the multiple field widget.

    connection Mobile and receiving use
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    JotForm Support

    Answered by mert on March 18, 2016 at 10:01 AM

    Hi there,

    I tried the both of them and didn't get the same results with you. Please, see it from the below:

     

    I assume that it was a temporary issue. Could you please try again and let us know the results?

     

    Regards.

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    Answered by colemaddox on March 18, 2016 at 03:46 PM
    It is working now. Thank you for checking.
    Cheers,
    Cole.
    ...
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    JotForm Support

    Answered by BJoanna on March 18, 2016 at 04:10 PM

    On behalf of my colleague, you are welcome.

    Feel free to contact us if you have any other questions.