Why do some people get an error message?

  • Profile Image
    Aazmi
    Asked on March 18, 2016 at 11:39 AM

    Hi there!

    I have not set any time limit for my form, but sometimes clients get a message saying the form is no longer available.

    Why is this?

    Thanks!

    Hayley

  • Profile Image
    BDAVID
    Answered on March 18, 2016 at 12:31 PM

    What is the form you are referring to? Do they get a message when loading your form, or when submitting it? I just check your form: http://www.jotform.ca/form/60485809942264, it loads without a problem, and there is not submission limit setup.