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The upgrade did not go through Mary.
The reason why this happened is because you were not logged into your account. Please do log into your progressivedentalmar account first. Once you do you should upgrade to a higher plan.
Since you are currently on Economy, it means that you should upgrade to Gold plan.
Once you log into your account you can upgrade by going to our pricing page: https://www.jotform.com/pricing
Do of course let us know if you have any questions or issues as you do and we would be happy to assist with the same.