I signed up for the daily digest - got the email, but it was blank

  • businessjournals
    Asked on March 18, 2016 at 2:25 PM

    I signed up for the daily digest - got the email, but it was blank. The subject said "You received 36 submissions..." but nothing in the body of the email.

  • Kiran Support Team Lead
    Replied on March 18, 2016 at 3:01 PM

    It seems that there is an issue with the Daily Digest App. As I check your email history log, I see that there is an empty email from Daily Digest. I'm waiting for an email to be sent from Daily digest to investigate the issue further. Once, I receive the email, I'll check it further and get back to you with relevant information.

    Thank you for your patience. 

  • Kiran Support Team Lead
    Replied on March 21, 2016 at 4:32 PM

    Sorry for the delay and thank you for your patience. I've received the daily digest normally with submission data and without any issue. 

    I signed up for the daily digest got the email, but it was blank Image 1 Screenshot 20

    It looks like there was an issue with setting up the Daily Digest with your account/forms. I've now setup Daily Digest for your JotForm Proposal Request Form. Please check if the emails now received are looking good. If you need to change the settings of Daily digest, you may change it from the Test email that you should have received now.

    If you need any further assistance, please let us know. We will be happy to help.