What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I signed up for the daily digest - got the email, but it was blank

    Asked by businessjournals on March 18, 2016 at 02:25 PM

    I signed up for the daily digest - got the email, but it was blank. The subject said "You received 36 submissions..." but nothing in the body of the email.

    daily digest email Submissions
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    JotForm Support

    Answered by Kiran on March 18, 2016 at 03:01 PM

    It seems that there is an issue with the Daily Digest App. As I check your email history log, I see that there is an empty email from Daily Digest. I'm waiting for an email to be sent from Daily digest to investigate the issue further. Once, I receive the email, I'll check it further and get back to you with relevant information.

    Thank you for your patience. 

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    JotForm Support

    Answered by Kiran on March 21, 2016 at 04:32 PM

    Sorry for the delay and thank you for your patience. I've received the daily digest normally with submission data and without any issue. 

    It looks like there was an issue with setting up the Daily Digest with your account/forms. I've now setup Daily Digest for your JotForm Proposal Request Form. Please check if the emails now received are looking good. If you need to change the settings of Daily digest, you may change it from the Test email that you should have received now.

    If you need any further assistance, please let us know. We will be happy to help.