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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Show/Hide conditions are not working on my form

    Asked by seankerwin on March 18, 2016 at 10:21 PM

    I THOUGHT I HAD IT, BUT I'M STILL HUNG UP ON "I AM A SELLER."  THE CONDITIONS DON'T WORK FOR THAT ONE.

    a work
  • Profile Image
    JotForm Support

    Answered by Kiran on March 18, 2016 at 11:36 PM

    I see that the issue is being caused by the condition shown below:

    Since the related fields to 'Seller' are being hidden due to this option, they are not displayed on the form. Please try disabling this condition from the respective condition settings (Click on Gear icon of the condition) and it should be working as you expected.

    If you need any further assistance, please let us know. We will be happy to help.