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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    MultiSelect Grid: Ability to have a cancel button and remove a selection without deleting the submission.

    Asked by BJ2 on March 18, 2016 at 11:18 PM

    Hi Sir Elton Chris!

    I have another inquiry, perhaps, request...

    Is it possible to have CANCEL button, then the cancelled slot will be available again for the others???

    Please tell or show me how...

    Once again, thank you for the kind support in advance!!!

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    JotForm Support

    Answered by Kevin_G on March 18, 2016 at 11:23 PM

    Currently it is only possible by deleting the submission, something that I think you do not want to do, I will escalate this to our developers, although we can not provide an ETA about when it could be available, we will make sure to let you know when it is available. 

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    Answered by BJ2 on March 21, 2016 at 02:30 AM

    Hi again Sir Kevin_G!

    I just realized last night that the widget I was talking about "deleting submission data" working perfectly is the "Gift Registry"... and NOT the MultiSelect Grid...

    If you have another solution for removing selected slots, or any Custom CSS, please kindly teach me.

    Thank you in advance!

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    JotForm Support

    Answered by Chriistian on March 21, 2016 at 03:43 AM

    Unfortunately there is no other method to remove the selected slot for the Multiselect Grid widget besides deleting the submission in the submissions page. I can see that my colleague has escalated your request on the Multiselect Grid and also the Gift Registry widget. 



    We will let you know on their respective threads if there is an update.

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    Answered by BJ2 on March 24, 2016 at 02:22 AM

    Hi again Sir Kevin_G and Sir Chriistian!

    I just want to inform you that it is possible to remove selected slots by deleting submission and this will work by creating API...I just found the answer on the thread here http://www.jotform.com/answers/446743-Have-the-option-to-mark-a-cell-of-the-MultiSelect-Grid-widget-as-booked-if-a-previous-user-booked-it-first-#2

    So I wanna thank you all Sir TitusN, Sir Kevin_G and Sir Chriistian!!!

    Have a fruitful week!

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    JotForm Support

    Answered by beril on March 24, 2016 at 04:03 AM

    On behalf of all my colleagues involved, you're kindly welcome.=) Thank you for sharing your solution with us, we appreciate it. It is nice to hear that the ıssue has been resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

    Have a great day!

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    Answered by BJ2 on March 24, 2016 at 11:11 AM

    Hi Ms. Beril!

    I'm glad that I could help in a simple way!
    GOD bless JotForm Team!

    Have a fruitful day!

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    JotForm Support

    Answered by TitusN on June 03, 2016 at 05:51 AM


    While editing submissions, you can cancel a booking on the multiselect grid by deselecting it without having to delete the submission. 

    Give it a try - let us know. 

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    Answered by BJ2 on June 11, 2016 at 02:08 AM

    Hi Sir!!!

    Wow! It's doing better now!!!

    I could CANCEL selected slot through clicking "Edit Submission" on the email notification. It's great!

    However, I have one concern...

    I could only cancel a selected slot on the latest email notification or latest selected slots...
    I mean, I am not able to cancel the previous or old selected slots....

    I do hope you can solve it as well and I know your team/developers can!

    I will be patiently waiting for the new update.

    Thank you so much in advance!


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    JotForm Support

    Answered by Chriistian on June 11, 2016 at 08:32 AM

    If you are referring on editing previously submitted submissions, you can always edit any submission on the Submission page using the Edit button.


    Here is a sample demo on editing previous submission: