What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel subscription.

    Asked by parasalvajes on March 19, 2016 at 10:58 AM
    Greetings from MexicoThe reason for this email is to cancel the account so that the automatic charge is not carried out my debit card.awaiting your instructions ... greetings !
    charge card email instructions
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    JotForm Support

    Answered by ashwin_d on March 19, 2016 at 11:35 AM

    Hello parasalvajes,

    Upon your request, I have gone ahead and cancelled your Premium yearly subscription #28799105. You will not be billed again but your account will stay premium until March 20, 2016 for the time you have already paid. After this date your account will automatically downgrade to free plan.

    Thank you!