What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment not reflected on account.

    Asked by vinko2000 on March 19, 2016 at 02:48 PM

    Paid for upgrade subscription to Bronze but still on the Free.

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    JotForm Support

    Answered by Welvin on March 19, 2016 at 06:06 PM

    Our apologies. I've fixed this for you. You are now on the Bronze Plan. Please check again.