- chipitin93Asked on March 19, 2016 at 11:16 PM
I see there is a list, but there is any way that I can download that information in order to follow up this customers? maybe a CSV file.
- JotForm SupportjonathanAnswered on March 20, 2016 at 12:06 AM
There is no direct way to download or create report for the Incomplete payments in the Incomplete payments Inbox.
The submission should be in the Completed Submissions first before you can create/download a report that will include the data from incomplete payments.
#1 You will need to manually review and complete the incomplete payments.
#2 Create Report for the completed submissions data (this will inlcude the manually completed data)
I hope this help. Let us know if you need further help.