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    I have embedded my form on a frontpage website, however there are sever

    Asked by Annieca edwards on March 20, 2016 at 05:47 PM

    I have embedded my form on a frontpage website, however there are several pages each with a next and back button. Once I have completed the first page and click next the only other option on the second page is back so I am unable to complete the form.



    This is a re-post of a comment on Adding a form to a web page

    FrontPage other option back button next
  • Profile Image
    JotForm Support

    Answered by Chriistian on March 20, 2016 at 09:10 PM

    Can you please give us the URL of your frontpage website so we can further investigate the issue? In the meantime, perhaps you can try using the iFrame embed code to embed the form to your website. Here's how: Getting the Form iFrame Code.

    We will wait for your reply.
    Regards.

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    Answered by Anniecae on March 21, 2016 at 11:45 AM
    URL *www.breathing.com/udbform.htm *
    ...
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    JotForm Support

    Answered by Kevin_G on March 21, 2016 at 12:13 PM

    The link you provided seems like does not have a form: 

    It sounds like it is an issue with the height of the form, did you embedded the iFrame code? 

    Please, provide us the correct link to the form, we will take a look on the problem that is happening and will provide you with the steps to resolve it. 

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    Answered by Anniecae on March 21, 2016 at 04:45 PM
    Hi,
    Yes I did the iFrame code and got an error message
    I am not sure if I am giving you the correct information but the embed
    code is

    The direct link for the form is
    https://form.jotform.com/60777583227162
    URL for website *www.breathing.com/udbform.htm
    *
    ...
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    JotForm Support

    Answered by Kevin_G on March 21, 2016 at 05:05 PM

    I was able to load the link you provided now, but it has some errors, it is only displaying text and seems like there are errors on the web console. 

    Could you please try to re-embed your form? 

    Loading the direct link to the form seems to be working fine. 

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    Answered by Anniecae on March 22, 2016 at 12:45 PM
    Hi Kevin,
    Is it possible that the browser could be an issue?
    Can I send you the credentials for the website, to see if you can assist me
    further? I cant seem to get it.
    ...
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    JotForm Support

    Answered by Kevin_G on March 22, 2016 at 12:58 PM

    Are you referring to the credentials to edit your website? 

    If so, unfortunately, it is not possible for us to do that, however, I did check the link again and I see it is working now, have you updated the code? 

    This is what I'm looking on my end. 

     

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    Answered by Anniecae on March 22, 2016 at 02:45 PM
    Oh okay. Where I have email, I should also have Name and country/zip code
    and when I click submit, there should be a thank you page.
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 22, 2016 at 03:09 PM

    I noticed that, there is only an email field, however, when I checked the code I did not find any Name or Country/Zip field, they are not there. 

    When I submitted your form using your link it redirected me to a blank page as you say. 

    Seems like you made some changes on your form after you embedded it, this is why the form in your website does not show these fields and also shows only a blank page as thank you page. 

    I would suggest you to copy the source code of your form again, it should get all the new fields that you have added to your form, as an example I got the source code of your form and have uploaded it, I tested and there are the Name and Zip fields, I submitted it and it is redirecting me to the correct thank you page.

    You can see the embedded form working fine on this link

    There are the fields that you have added on your form. 

    Embedded. 

    Direct link. 

    Do let us know if re-embedding the form allowed you to see those fields, I checked the console as well and I see all is good, there are no errors, so re-embedding your form should get the a fresh copy of your form. 

     

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    Answered by Anniecae on April 17, 2016 at 09:43 PM
    Hi,
    How do I transfer ownership of a form?
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 17, 2016 at 10:53 PM

    To better assist you with your latest concern, I have moved your question to a new thread. Please follow this link to view that thread: https://www.jotform.com/answers/820622.

    Your question will be answered there.
    Regards.