need to update payment info

  • dogscoutsbod
    Asked on March 20, 2016 at 9:09 PM

    How do I switch from paypal to credit card payment?

  • Chriistian Jotform Support
    Replied on March 20, 2016 at 10:26 PM

    To switch from paypal to credit card, you will first need to cancel your subscription on Paypal.
    In order for you to cancel your Paypal Subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    Once you have cancelled the subscription on Paypal, you can now change your credit card information by following this link: https://www.jotform.com/myaccount/billing. Then click the Change credit card button as seen below.

    need to update payment info Image 1 Screenshot 20

    Do let us know if you need further assistance.
    Regards.