What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need Some Information About Form Views

    Asked by wickybay on March 21, 2016 at 03:28 AM

    Hi,

     

    Where can I see the cycle of my subscription (like when the first day of the month was counted). And how's the form views counted? If I hit the limit, what will happen? Thanks

    form views views Day
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    JotForm Support

    Answered by mert on March 21, 2016 at 05:47 AM

    Hi there,

    Your account's stats like submissions, form views are reset every first day of the new month, it is not related to your subscription's end date. In general, form views are counted on every preview of your form even if you open it to edit on your account; but the worry of form views can easily surpass by adding JotForm footer to your form and you don't need to worry about this issue anymore.

    Please, see the steps to apply footer to your form:

     

    Final look of your form can be seen from the image below:

     
    Finally, if you hit the limit, your form is going to be disabled for the current month and it will be activated again on the first day of the next month when your submissions reset. For further assistance, please do let us know.

     

    Regards.

  • Profile Image

    Answered by 2ndleaseform on May 24, 2016 at 08:03 AM

    so how do you know when your submissions are reset? where can we see our reset date for our account?

     

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    JotForm Support

    Answered by Boris on May 24, 2016 at 10:23 AM

    Submission and form view counters reset on the first day of a calendar month. This means counters will reset on June 01, then on July 01, August 01, and so on.

    You can also read a little more about form views in the following guide:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about