Need Some Information About Form Views

  • Profile Image
    wickybay
    Asked on March 21, 2016 at 03:28 AM

    Hi,

     

    Where can I see the cycle of my subscription (like when the first day of the month was counted). And how's the form views counted? If I hit the limit, what will happen? Thanks

  • Profile Image
    mert
    Answered on March 21, 2016 at 05:47 AM

    Hi there,

    Your account's stats like submissions, form views are reset every first day of the new month, it is not related to your subscription's end date. In general, form views are counted on every preview of your form even if you open it to edit on your account; but the worry of form views can easily surpass by adding JotForm footer to your form and you don't need to worry about this issue anymore.

    Please, see the steps to apply footer to your form:

     

    Final look of your form can be seen from the image below:

     
    Finally, if you hit the limit, your form is going to be disabled for the current month and it will be activated again on the first day of the next month when your submissions reset. For further assistance, please do let us know.

     

    Regards.

  • Profile Image
    2ndleaseform
    Answered on May 24, 2016 at 08:03 AM

    so how do you know when your submissions are reset? where can we see our reset date for our account?

     

  • Profile Image
    Boris
    Answered on May 24, 2016 at 10:23 AM

    Submission and form view counters reset on the first day of a calendar month. This means counters will reset on June 01, then on July 01, August 01, and so on.

    You can also read a little more about form views in the following guide:

    https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about