What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I upgraded my account but it's not been changed yet!

    Asked by Biobesttheater on March 21, 2016 at 04:41 AM

    Hello,

    I upgraded the account to the bronze level. I paid by paypal with but it is not changed yet. 

    my account upgraded upgraded my account I upgraded
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 21, 2016 at 06:44 AM

    Hello Biobesttheater,

    I'm sorry for the trouble caused to you.

    I have gone ahead and manually upgraded your account. Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!