How can I remove the "under field" text AND the resultant blank line underneath FIRST & LAST name fields please?

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    Asked on March 21, 2016 at 07:29 AM

    I do not want the under field text to appear OR (when I remove the actual text), the resultant blank line underneath FIRST & LAST name fields please?

    I have managed to remove the text but not the blank line - I want all my fields to have the same gap between them.

    Form in question is :



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    Answered on March 21, 2016 at 08:42 AM

    Thank you for contacting us. I have just reviewed your form and did not notice any blank line?

    I did notice that there is a highlight when you are entering data. Is this what you are referring to?

    This can be removed from the Preference Settings under the Field Style.

    In regards to your other question, can you please provide more information on the gap space? This should be able to be done with CSS code or editing the Preference settings. I am not fully sure of what you are looking for and do not which to give the incorrect information. Please elaborate and we will be glad to assist.

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    Answered on March 21, 2016 at 11:55 AM


    The gap I refer to is still there - I had to change the template for this form to make it less obvious.

    When you add a NAME field, 2 fields are added side-by-side; one for first name and one for last name yes?

    There is also text UNDERNEATH these fields saying "First" and "Last" to indicate what each of the 2 fields is for.

    You can delete this text UNDERNEATH.  But the physical line where that text was remains and I cannot find a way to remove it.

    The gap above between the name entry fields and the "Email *" text is bigger than the gap between the Email field and the "Mobile Number *" text.

    This is because the "First" and "Last" text that automatically gets placed under each of the name fields has been deleted by me. However the line where that text WOULD have appears remains.

    I hope this is clearer this time!



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    Answered on March 21, 2016 at 12:24 PM

    Please inject the following custom CSS code in your form as explained on this guide: 

    #sublabel_first,#sublabel_last {

        display: none !important;



    If you need anything else please open a new thread, we will be glad to assist you.