What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    monthly usage

    Asked by hlwb2015 on March 21, 2016 at 10:53 AM

    Hello! I was wondering when monthly usage starts. Is it from the date I started the account, or a calendar month?


  • Profile Image

    Answered by Huberson on March 21, 2016 at 11:28 AM

    Hi! monthly usage are based on calendar - every first day of each month the count is reset ( Submissions, views). Note that the allocated upload space can only reset by removing submissions and their associated files.

    Contact us anytime if you have further questions.