monthly usage

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    hlwb2015
    Asked on March 21, 2016 at 10:53 AM

    Hello! I was wondering when monthly usage starts. Is it from the date I started the account, or a calendar month?

    Thanks!

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    Huberson
    Answered on March 21, 2016 at 11:28 AM

    Hi! monthly usage are based on calendar - every first day of each month the count is reset ( Submissions, views). Note that the allocated upload space can only reset by removing submissions and their associated files.

    Contact us anytime if you have further questions.