What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please help! Our main form is not working!! Says we've reached our "quota"?

    Asked by DTelegram on March 21, 2016 at 01:45 PM

    We locked in the $9.95 per month fee for 1,000 forms per month and today we can't use our form,  it says we've reached our quota.  We have NOT submitted 1,000 forms this month.  We need this resolved immediately!!!!  

    Main Form form is not working resolved and fee in
  • Profile Image
    JotForm Support

    Answered by Charlie on March 21, 2016 at 01:50 PM

    I see you already have another thread with the same concern. My colleague has already answered it on this link: https://www.jotform.com/answers/799292. Please refer to that one instead. Thank you.