How do I change my e-mail I used to register my account

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    Lutalo Sekanyo 
    Asked on March 21, 2016 at 02:11 PM

    I am having problems with the email I used to register my account, because it is always down.

    - The responses go to that email , I can not

    - Can not log in to edit or create forms, 

    - Could you please use support@ugandamissionunny.net  so that I can be able to access my accout

  • Profile Image
    BDAVID
    Answered on March 21, 2016 at 02:41 PM

    The email address registered on the account was in bounce list. It has been white-listed, so yo may try to reset the password, and the instructions will be sent there.

    If you do not have access to your email address, we need to verify ownership of the account, please provide the following details:

    1) Your JotForm account username.

    2) The email address registered on the account.

    3) The phone number registered on your JotForm account profile.