What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When my quota will be reset?

    Asked by zagirova on March 21, 2016 at 04:44 PM

    When my quota will be reset???

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 21, 2016 at 05:17 PM

    I see you have reached your submissions limit, this will be reset the first day of the next month, in this case on April 1st. 

    I also noticed that you almost reach the upload limit, this limit does not reset, you will need to download your uploaded files and all the submissions data. 

    This guide will help you to download the submissions data: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF 

    To download all the uploads, while on the submissions page click on "Download all files".

    You may also consider integrate your form with Dropbox or Google Drive. 

    Hope this will help you.