When my quota will be reset?

  • zagirova
    Asked on March 21, 2016 at 4:44 PM

    When my quota will be reset???

  • Kevin Support Team Lead
    Replied on March 21, 2016 at 5:17 PM

    I see you have reached your submissions limit, this will be reset the first day of the next month, in this case on April 1st. 

    I also noticed that you almost reach the upload limit, this limit does not reset, you will need to download your uploaded files and all the submissions data. 

    This guide will help you to download the submissions data: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF 

    To download all the uploads, while on the submissions page click on "Download all files".

    When my quota will be reset? Image 1 Screenshot 20

    You may also consider integrate your form with Dropbox or Google Drive. 

    Hope this will help you.