Please wait shown when trying to submit our form embedded on WordPress site

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    Asked on March 21, 2016 at 05:24 PM

    Hi, I have some users stating that they cannot submit via jotform. They have entered their information and press submit and the "submit button" just says "please wait". I am new to this platform but I'm sure that the form is enabled. Any assistance would be greatly appreciated.

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    Answered on March 21, 2016 at 05:54 PM

    I took a look at your form and I see the cause. Please do use the iframe embed code instead of the oembed code.

    You can see here how to get your iframe embed code in the steps shown here: How to get the jotform iFrame Code

    As soon as you replace the code it will work properly again, but please do let us know how it goes for you.

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    Answered on March 24, 2016 at 09:45 AM
    This worked for me with assistance from my colleague. Thank you.
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    Answered on March 24, 2016 at 10:25 AM

    On behalf of my colleague, you're kinddly welcome and thank you for getting back to us.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.