- STEMBUILDAsked on March 21, 2016 at 05:24 PM
Hi, I have some users stating that they cannot submit via jotform. They have entered their information and press submit and the "submit button" just says "please wait". I am new to this platform but I'm sure that the form is enabled. Any assistance would be greatly appreciated.
- BenAnswered on March 21, 2016 at 05:54 PM
I took a look at your form and I see the cause. Please do use the iframe embed code instead of the oembed code.
You can see here how to get your iframe embed code in the steps shown here: How to get the jotform iFrame Code
As soon as you replace the code it will work properly again, but please do let us know how it goes for you.
- STEMBUILDAnswered on March 24, 2016 at 09:45 AMThis worked for me with assistance from my colleague. Thank you.
- JotForm UI DeveloperberilAnswered on March 24, 2016 at 10:25 AM
On behalf of my colleague, you're kinddly welcome and thank you for getting back to us.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.