What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please wait shown when trying to submit our form embedded on WordPress site

    Asked by STEMBUILD on March 21, 2016 at 05:24 PM

    Hi, I have some users stating that they cannot submit via jotform. They have entered their information and press submit and the "submit button" just says "please wait". I am new to this platform but I'm sure that the form is enabled. Any assistance would be greatly appreciated.

    Page URL:
    http://stembuild.umbc.edu/student-opportunities/students/apply/recomme<br/>ndations/

    Screenshot
    please wait WordPress oembed
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    Answered by Ben on March 21, 2016 at 05:54 PM

    I took a look at your form and I see the cause. Please do use the iframe embed code instead of the oembed code.

    You can see here how to get your iframe embed code in the steps shown here: How to get the jotform iFrame Code

    As soon as you replace the code it will work properly again, but please do let us know how it goes for you.

  • Profile Image

    Answered by STEMBUILD on March 24, 2016 at 09:45 AM
    This worked for me with assistance from my colleague. Thank you.
    ...
  • Profile Image
    JotForm Support

    Answered by beril on March 24, 2016 at 10:25 AM

    On behalf of my colleague, you're kinddly welcome and thank you for getting back to us.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.