What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is the jotform logo appearing on my site?

    Asked by Imogenius13 on March 21, 2016 at 09:16 PM

    it wasn't before now it is. did my subscription expire?

    Page URL:
    http://www.watchmyenglish.com/#!blank/nt5ff

    JotForm site
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 21, 2016 at 09:40 PM

    Hello Imogenius13,

    No there is no problem with your subscription. 

    I did check your form and found that the JotForm logo is part of the form template you have in form. Please inject the following custom css code in form to hide the header logo:

    .form-all:before {

        background-image: none;

    }

    The following guide should help you how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by Imogenius13 on March 22, 2016 at 07:45 AM
    Oh I must've changed templates. I was trying to fix the mobile problem I posted about earlier. I'll fix this and those other problems tonight.
    Thanks for the fast reply!
    Imy :)
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on March 22, 2016 at 09:25 AM

    You can also reset the theme by applying this one: https://www.jotform.com/theme-store/theme/default-theme 

    Then you can design your form easily using our Form Designer Tool. Here are some video tutorials to help you further: https://www.jotform.com/help/300-Form-Designer-Tutorial-Let-s-create-fantastic-forms- 

    Let us know if you need more help on this.