Access Denied Error

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    jedyoung
    Asked on October 21, 2010 at 10:24 PM

    I am getting an access denied error as follows when trying to view submitted files:

     

    <Code>AccessDenied</Code>
    <Message>Access Denied</Message>
    <RequestId>8711F9379318B1DC</RequestId>

    <HostId>
    a7SI+QLnDnOuEz0ZhJScyRhgaWACL9vF6vG3YoYnNACGR2cgMWZdMHR8EQN6B/iM
    </HostId>

    Any ideas why?

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    aytekin
    Answered on October 22, 2010 at 07:31 AM

    We are looking into this problem. Your images should become available by Monday.

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    seyhuns
    Answered on October 25, 2010 at 05:55 AM

    Your images are available.

    Thank you for your patience.

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    andresra
    Answered on May 23, 2011 at 07:40 PM

    Same problem, really urgent for a contest we're running. Judging starts tomorrow and I need access to these files for the judges. I've already emailed many of our contestants but we need support on this issue.

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    allanftd
    Answered on May 23, 2011 at 09:02 PM

    @Andresra,

    To better manage your concerns, please refer to the other thread we answered for updates from our team.

    http://www.jotform.com/answers/26960-Urgent-upload-file-access-denied-error?entrymessage=10732640770

    Thank you very much.

    JOTFORM SUPPORT 

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    MiCleft
    Answered on May 26, 2011 at 10:06 PM

    I'm having the same problem. My clients are uploading .jpg photos and I keep getting the Access Denied error and it's also stating that the 'XML file doesn't have any information attached to it.'

    Can you tell me how long it'll be before this is corrected?

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    aytekin
    Answered on May 26, 2011 at 11:48 PM

    MiCleft: Yours should be corrected now. This is already a completely unrelated thread. Please do not post the same question on multiple threads.