- CharlieAnswered on March 22, 2016 at 05:13 AM
So far I can't seem to replicate that glitch, I see this one https://www.jotform.com/answers/788405 is already displayed in the public forum because one of my colleague has already handled it. Noticed that the number of replies show "3". The 3rd reply came from my colleague.
Now with this thread https://www.jotform.com/answers/798970, I am not sure why it still shows in your part, I presume the 6th reply post was you. May I know if it remains visible even after making multiple refresh on your web browser? And if it shows even you are logged out?
I'll try to investigate it further to see if I can replicate the problem. Could you let us know if you are able to view on this thread once you make a reply? Thank you.
- grade4pagasaAnswered on March 22, 2016 at 05:15 AM
- CharlieAnswered on March 22, 2016 at 05:26 AM
Sorry Randy, my colleague was assigned on this and made your thread visible to the forum.
Could you please try posting a reply again.
- CharlieAnswered on March 22, 2016 at 05:57 AM
I was able to replicate the problem, I went ahead and forwarded this to our developers. I am not quite sure if it was designed specifically to hide a thread every time a reply is received OR does it only apply on initial opening of the thread.
Thank you for your feedback on this.