What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account is suspended

    Asked by Priya Desai  on March 22, 2016 at 07:08 AM
    my account account is suspended suspended account suspended
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    JotForm Support

    Answered by Jan on March 22, 2016 at 08:53 AM

    Your account was suspended because you signed up for at least 20 user accounts last March 18, 2016. Most user accounts usually starts with a prefix of "14". All of them are currently suspended including Guest accounts.

    Thank you.

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    Answered by Priya Desai  on March 29, 2016 at 09:45 AM
    I am using this for my school work, could you please unlock it?
    14pdesai@beauchamp.org.uk
    ...
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    JotForm Support

    Answered by Jan on March 29, 2016 at 11:05 AM

    I can only activate 1 account. Would you like to activate the (14pdesai) user account?

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    Answered by Priya Desai  on April 06, 2016 at 11:00 AM

    Yes please.

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    JotForm Support

    Answered by Jan on April 06, 2016 at 11:57 AM

    Your account (14desai) is now activated. Let us know if you need further help. Thank you.