What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please can you check we are not bouncing

    Asked by Tania  on March 22, 2016 at 08:01 AM

    Sorry if you get this twice, can you remove us from the bounce list please

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    JotForm Support

    Answered by Charlie on March 22, 2016 at 09:34 AM

    I checked the email address bulldogrescue@btinternet.com but it is not in our bounce list. The address usually being added in that list when the email is being refused or blocked by your email service provider.

    You can manually check the addresses if it is in the bounce list by following this guide: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    To avoid being added in our bounce list or if you are not receiving the email notifications, please refer to the steps on this guide: https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues 

    Let us know if you have a different email address where you are not receiving the email alerts.

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    Answered by BulldogRescue on March 22, 2016 at 09:45 AM
    Thank you for contacting Bulldog Rescue and Rehoming. Whilst you are waiting for a member of our team to respond, you may find the answer to your query on our web site at http://www.bulldogrescue.org.uk or via our FaceBook page at https://www.facebook.com/BulldogCentralIf your enquiry is urgent please call 0871 200 2450 and leave a messageThank you for your understanding and someone will contact you as soon as possible.TaniaOffice ManagerBulldog Rescue & Rehoming